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Guardian of Your Local Water Infrastructure

TankMan is the original guardian of local water infrastructure. As a champion of safety, quality, and transparent communication, he uses his experience to help water utilities provide safe, reliable water to their communities.

The USG Water Way is TankMan’s guiding principle: Doing things right the first time, and living the company values of respect, collaboration, excellence in performance, and transparency. Whether he’s reinforcing aging piping systems, battling contamination threats, or educating municipalities about proactive maintenance, TankMan keeps quality water flowing.

The USG Water Way:
TankMan’s Guiding Principles

TankMan is driven by the relentless pursuit of excellence — not just in emergencies but also in long-term water infrastructure sustainability. He promotes:

Service

It’s not just about fixing problems; it’s also about preventing them.

Safety

It’s non-negotiable.                                  

Quality

For the life of the system and customer engagement.

Action

Educate & empower customers to reach full potential.

Honesty

Transparency makes or breaks us every time.

Trustworthiness

We do what we say and say what we do.

Beyond the Water Tower: Who Is TankMan?

When off duty, TankMan lives in a small suburban neighborhood outside of Perry, where he coaches his daughter’s soccer team and never misses his son’s baseball games. He attends Town Council and School Board meetings because he knows how important safe, quality water and utility asset management are to his community.

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1963

Timeline Icon Every Innovator Needs a Partner

In 1963, Utility Service Co. was founded in Madison, NC, to provide essential painting and maintenance services for municipal water tanks. Regulations and public health concerns made reliable water infrastructure critical.

Recognizing the need for a strong ambassador to bring this mission to life, the Utility Service Co. team introduced TankMan as a role model for water utility maintenance techs. He was designed to be the face of a movement to deliver safe, high-quality water.

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1970s

Timeline Icon Championing Water Throughout the Southeast

After the Southeast post-war population boom, small towns across Georgia, Alabama, and the Carolinas needed reliable water storage but lacked the resources to maintain it.

That's when TankMan stepped in to expand operations, educate communities, build trust, and create jobs throughout the region.

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1990s

Timeline Icon Innovating a New Subscription Model

Working closely with municipalities, TankMan discovered the financial strain caused by unpredictable tank maintenance. The solution? A subscription-based model with fixed annual fees, enabling towns to outsource complex maintenance needs without the significant upfront costs.

This innovative approach gained widespread praise and led to the company's move to Perry, Georgia, where it expanded throughout the 1990s.

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2000s

Timeline Icon TankMan Expands His Scope of Work

As the company expanded, TankMan doubled down on the mission, realizing that water tank services were only part of the solution.

Over the next two decades, he and the team broadened their services to include plant rehab, distribution system maintenance, smart metering, and utility communication systems, pairing them with subscription-based asset management services.

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2023

Timeline Icon TankMan Today: The Guardian of Your Local Water Infrastructure

In 2023, TankMan joined forces with CEO John Flaugher to carry the legacy forward under the brand name USG Water Solutions.

Today, TankMan is a trusted symbol and guardian of local water infrastructure asset management. He champions safe, reliable water and lives by the values of The USG Water Way: doing it right the first time with respect, collaboration, performance, and transparency.

Off duty, he's a familiar face in Perry, Georgia — coaching Little League, attending town meetings, and advocating for water quality in the place he calls home.

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TankMan’s Greatest Challenges

TankMan recognizes but is not deterred by these top threats to quality water delivery:

Aging Infrastructure

Making water utility infrastructure maintenance a priority.

Environmental & Contamination Threats

Avoiding major risks through high-quality maintenance and management.

Bureaucratic Barriers

Not letting red tape slow down critical repairs and innovations.

He overcomes these challenges with strong reasoning for service, financial knowledge to make a business case, and collaboration with the USG Water Solutions team to make things happen.

The TankMan Promise

For Customers

Unmatched safety, quality, and the broadest portfolio of services available.

For Teammates

Collaboration, respect, and doing what’s right for customers.

Experience What It’s Like
To Work With TankMan

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