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Smart Metering Solutions and Asset Management

The benefits of AMI (Advanced Metering Infrastructure) and smart meter technology within reach of small and medium-sized communities.

At a time when water rates are increasing at twice the inflation rate, and most water systems are experiencing rising water loss due to aging infrastructure and a lack of resources, advanced metering systems have become an important tool for the financial stability of water utilities.


Implementing an advanced metering system with smart metering infrastructure requires significant resources and expertise to support maintenance, technology, and software, as well as funding to cover the up-front installation costs of the advanced metering infrastructure (AMI) and smart meters. As a result, smart metering systems for water infrastructure are often out of reach for small and medium-sized communities. The USG Metering Asset Management Program was designed with those water distribution systems in mind.

Our Solution

Our Metering Asset Management Program is a customized solution that provides and implements an AMI system and smart meter services, integrating them into your existing water distribution infrastructure for data collection and billing. As part of our program, we can also provide maintenance and supervision of the smart metering infrastructure over the life of the system.

Our metering experts monitor the AMI system daily and regularly run reports to look for reading issues with a meter or register and ensure that no hourly transmission is missing. In case of an alert, our experts mobilize all required field services to repair the issue before your next billing cycle. We also manage the software upgrades of the system.

Our full-service asset management program ensures that you reap all the operational benefits of your new AMI system: increased revenue, reduction of nonrevenue water, and better service to your customers.

Our program puts all the benefits of smart metering services within reach of any water system, as the AMI infrastructure costs can be spread over many years. A Full Asset Management Solution with a single partner — rather than with multiple companies — also minimizes risks and streamlines the entire process. The predictable annual cost of the contract allows easy planning and budgeting.

Value of the USG Metering Asset Management Program

Customized AMI system

Operational peace of mind

Long-term transfer of risk

Single point of responsibility

Spread initial deployment cost

Predictable cost

Featured Projects


Improving customer service and making better use of utility workforce thanks to AMI in Pembroke, NC

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Bringing Greensboro, MD into the future with our Smart metering system

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Additional Resources

Metering Asset Management
Advanced Metering Infrastructure (AMI)