The USG Water Way is built on the belief that quality work comes from quality people. When you partner with USG Water, you’re working with real professionals who aren’t afraid to roll up their sleeves and get the job done right the first time.
With 600+ professionals, including engineers, certified NACE inspectors, and subject matter experts, we live and work in the communities we serve to collaboratively design and deliver the right solution for every rehabilitation and maintenance project.
To further emphasize our commitment to quality, we feel it’s necessary to highlight that USG Water has had zero lost time accidents in two years, and that is ongoing.
No matter what service you need, we keep the conversation open, so you’re never left guessing about timelines, progress, or costs.
Once your assets are in the same condition or close to the condition they were in on installation day, you’ll receive:
Guaranteed peace of mind for you and well-maintained systems, with the lowest life cycle costs for your overall water infrastructure.
The USG Water Way is how we do business. We prioritize safety in everything we do. With our proactive environment, health, and safety (EH&S) program, we focus on:
You can verify our safety qualifications through respected third-party providers, such as ISNetworld and Avetta. We proudly boast:
For us, quality is our responsibility. No matter the size and scope of your project, we’re committed to getting your project right the first time to avoid issues later.
Our Quality Management System (QMS) — certified under the ISO 9001:2015 Standard — defines the processes we follow to execute every project from start to finish. It guides us in maintaining consistent and quality project delivery, continuous process improvement, and ongoing technical innovation to deliver better results for you every time.
After your project is done, we’ll conduct a formal survey to collect your feedback. Year after year, we’re proud to earn a satisfaction score of 98% or higher — because when you succeed, we succeed.
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