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Professional AMI Installation Services

Track every drop and save every dollar with an advanced metering infrastructure (AMI) system from USG Water.

Stop Losing Revenue
in Unmetered Water

Are outdated water meters, inaccurate readings, or hidden water loss costing your utilities and community thousands in revenue each year? Utilities on the whole lose approximately  $4.9B annually in non-revenue water due to a stretched workforce, limited budget, and aging meters.

With USG Water’s AMI services, you can leverage the power of your AMI system to track every drop accurately, reduce water loss, and gain real-time insights to manage your system more efficiently and protect your revenue.

Many utilities consider concrete a maintenance-free solution, but it is highly porous and degrades over time. Even minor wear can trigger serious problems:

Complete AMI Water
Meter Services
for Every Need

The complete deployment of an AMI smart water meter system requires both field installation expertise and technology integration. Our teams handle both seamlessly, delivering a fully operational system tailored to your utility, whether you currently use manual or automated meter reading, or are installing smart metering technology for the first time.

Field Installation Services

Our field crews make sure your AMI water meters are installed correctly and work from day one, so you can trust the data you’re getting:

Smart water meter deployment: Install modern, accurate meters built to last and capture every drop.

RF or cellular endpoint setup: Enable reliable, automated communication from each meter to your system.

Network collector positioning: Strategically place collectors for complete coverage across your service area.

Gateway infrastructure setup: Build a strong backbone for seamless data flow.

Connectivity verification: Ensure that all devices are online and reporting correctly.

Technology Integration Services

Meters alone aren’t enough. Our AMI water meter technology integration services connect your AMI system to your operations so you can monitor your water system efficiently:

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AMI software platform setup: Configure your platform for accurate, reliable data collection from every meter.

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Cloud-based data management: Centralize information for easy access, analysis, and reporting.

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Billing system integration: Automate billing to reflect real-time water usage and protect revenue.

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Analytics and reporting tools: Identify leaks, track consumption patterns, and reduce water loss.

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Customer portal implementation: Give your community convenient access to usage data, alerts, and billing information.

Step 1: Initiation

We start with a project kick-off, site surveys, and network testing to ensure that your AMI water meter system is set up for success.

Step 2: Integration

Our team installs smart meters and endpoints, integrates your billing system, and configures the AMI platform for accurate, reliable data.

Step 3: System
Commissioning

We commission all devices, verify performance, and review initial billing cycles to make sure that everything runs smoothly.

Step 4: Operation
and Maintenance

We monitor and manage your system, resolve issues, and ensure accuracy so you can manage your water network and reduce costs.

How Surf City,
NC, Achieved $500,000
in Annual Savings

Surf City was struggling with aging meters and seasonal population surges, resulting in the town losing 30% of its water to non-revenue losses. Turning to USG Water, Surf City deployed a full AMI system to modernize the town’s water infrastructure. As a result, non-revenue water dropped to 6%, resulting in $500,000 in annual savings, streamlined operations, and improved customer billing.

Modernize Your Utility
and Save Costs With AMI

Reduce water loss, improve billing accuracy, and gain real-time data on your water infrastructure with AMI water meter services. Contact USG Water today to get started.

AMI Installation FAQ


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How long does an AMI installation take?

The timeline for AMI installation depends on the size and complexity of your water network. Smaller infrastructure projects take about three to six months, and larger infrastructure projects take about two to five years.


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Will there be service disruptions during AMI implementation?

During an AMI installation, our field crews will coordinate closely with you to ensure that meters and endpoints are upgraded with minimal impact on your customers’ water service.


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What equipment/software do you install?

At USG Water, we install smart meters, endpoints, and a cloud-based meter data management system to provide two-way communication between your utility and meters.


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Do you work with our existing billing system?

Yes, we integrate the AMI water meter software with your billing and other systems to ensure a smooth transition.


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Our current system works fine — why should we switch?

With AMI water meter system services from USG Water, you get more than just installation: You gain ongoing maintenance, real-time alerts for unusual water usage, and quick deployment of field crews to address issues, helping you save water and reduce costs.